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Frequently Asked Questions banner

When are you open?

How long until my child is settled at nursery?

What is a settling in session?

What should my child come to nursery each day with?

How often will my child go outside?

Do you take the children on trips outside the nursery?

Can my child nap at nursery?

What do I do if my child is unwell?

My child needs medication whilst at nursery, how do you accommodate this?

What if my child has an accident at nursery?

Can my child bring in their own toys?

What meals are on offer and are they all homemade?

What if my child has special dietary requirements?

Can my child bring in their own food?

What happens if I am late to pick my child up?

How do I learn about my child’s development and daily care?

How do you communicate with parents?

What is the Early Years Foundation?

What activities will my child do at nursery?

What qualifications do staff need to have?

What are the staff ratios per room?

How are you regulated?

How am I invoiced?

Do you accept childcare vouchers?

How does the government funding work for 2, 3 and 4 year olds?

How do you ensure my child is kept safe?

My child has additional needs, how do you cater for them?

How do you manage children’s behaviour?